Refund policy
At Tré Reneé, all of our planners are handcrafted with care in Georgia. We take pride in creating a product that’s both beautiful and functional—made just for you.
All Sales Are Final
Due to the custom nature of our products, all sales are final. We do not offer refunds, cancellations, or order modifications once an order is placed.
Exchanges on Damaged Items
We stand by the quality of our products. If your order arrives damaged:
Please email hello@trerenee.com within 3 business days of receiving your package.
Include your order number and clear photos of the damage.
We will gladly exchange any item that arrives defective or damaged.
Questions About Your Order?
We're here to help. You can email us at hello@trerenee.com anytime with questions about your order.